RETURN POLICY & TERMS OF SERVICE

We thank you for your business!

Return Policy:
Any returned item must be in its original condition, and all tags need to be intact. Once your return is received and inspected, we will notify you of the approval or rejection of your store credit. No returns allowed on any FINAL SALE items, except for if flaws in workmanship are found (as long as the hang tag has not been removed). In the event that you are not 100% satisfied with any item you purchase, we accept exchanges on any item (other than FINAL SALE or CLEARANCE) that is unworn and has the hang-tag intact for IN-STORE CREDIT. This applies to any product shipped with defects in craftsmanship or material.

Please contact us at paperdollshop@yahoo.com,through our Facebook page, or Call (616) 866-1634 if you have questions about a return. We reserve the right to deny returns or exchanges to recipient for any reason. Only unworn items will be accepted for exchange within 14 days of when item was purchased.

Non-Returnable Items:
All personal items, bath & body, intimates, and swimwear are not returnable and are final sale. We will not be accepting any returns, exchanges, or refunds on any of our face masks, due to the nature of the spread of COVID-19.

Return Shipping:
To return your product for refund, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Resale:
Our products are not authorized for resale. Any attempt to return an item purchased through a third party will render our return policy void.